Swimming Lesson/Fitness Class Refund Policy Refunds will be provided under the following conditions, only: When a Doctor’s note is provided the refund is effective starting the date the doctor’s note is received by the recreation staff; or if a program is cancelled by the Town. Credit will be issued for the unused portion of a program under the following conditions: When notice is provided by the facility or program operator seven (7) days prior to the start of the program; or when there is a waitlist and staff are able to resell the space in that program; or if a program is rescheduled by the Town. Transfers are permitted when the recreation staff are notified seven (7) days prior to the course or program start date or at the recommendation of the instructor provided the course or program has not already started. All refunds/transfers will be subject to a $10 administration fee, unless altered by the Town Office.